Delivery & Returns
Delivery
Republic of Ireland €7.00 - Delivery within 2-3 working days via An Post
Orders are posted every morning, so if you place your order before 7pm it will be picked up the next Morning and normally delivered the following Day but please allow 2-3 working days from when you order for the Republic of Ireland only.
If you place your order over the weekend, it will be posted on Monday morning. If it is a Bank Holiday weekend this then changes to Tuesday Morning.
Please note these are approximate delivery times taking into account various factors. Generally our delivery is 2-3 working days although we suggest ordering in advance to avoid disappointment.
We also offer Click & Collect for those of you close Hairwaves Hair Studio. This is a Free service where you make contact with Elaine or Laura or hairwavesgalway@gmail.com to arrange your pick up within 3 days of placing your order. Please note for this Service you pay for your Item online and select Click & Collect in the delivery section.
If you require a physical Gift Voucher please email hairwavesgalway@gmail.com and we can arrange for delivery at a small cost of €1.
Returns
RETURN ADDRESS: Hairwaves Hair Studio, Corrandualla, Galway
We hope you will be completely satisfied with any product purchased from Hairwaves Hair Studio, however we understand this is not always the case. If you wish to return an item to us, we aim to make it as quick and convenient as possible.
Simply contact with us by email hairwavesgalway@gmail.com or by phone (091) 793021 to let us know. Return the item or items to us in their original unused condition within 7 working days of receipt. Once the item has been received and inspected we will issue you a refund excluding delivery charges. All refunds will be issued within 3-5 working days from the time your return has been received.
**Please note we do not cover the cost of your return** For your own protection, we recommend that you send the parcel using a delivery service or registered post that insures you for the value of the goods.
Any item that is soiled and/or damaged will not be refunded and will be resent back to the original delivery address.
Exchanges (if applicable)
If you need to exchange your item for a different one please contact us hairwavesgalway@gmail.com